THE COMPANY: INTELLIGENT MOBILITY SOLUTION THAT HAS ALREADY CONQUERED MOST OF EUROPE
Why did I select this offer?
- A series A fundraising round : the best time to join the company!
- Experienced entrepreneurs: ex-Google, 3 successful companies
- A solution that responds to a very present problem: mobility in cities
- Full remote possible but also Paris or London
- A dazzling conquest: Presence in 15+ countries in less than 4 years
My opinion: a position for an ambitious person who wants to join a company offering a successful SaaS solution to all mobility players.
YOUR MISSION: MANAGER THE CUSTOMER SUCESS TEAM AND SUPPORT THEM
Reporting directly to the CEO, you will be responsible for :
- Manage and support the team of CSM by giving them the necessary resources to carry out a qualitative follow-up of their client portfolio opportunities
- Develop a efficient strategy to ensure the monitorizing of customer KPIs and support the CSM to achieve ther objectives
- Drive the strategy in order to accelerate upsell and x-sales
- Anlayse metrics and use data to guide decisions for future growth and relevant strategy proposals
- Collect product feedback from prospects and clients, and help shape the product roadmap
- Develop the network via trade shows events
YOUR PROFILE : HEAD OF CUSTOMER SUCESS
Must have :
- You have 5+ years in CSM, Account Managemente in the software/technology sector and/or experience in a public sector
- You have + 3 years experienced in management and have strong leadership
- You have excellent communication skills
- You are convincing and like to evolve in a fast growing environment
- You are native in english
TERMS AND CONDITIONS :
- Location: Paris, France, London,
- Full remote possible or presence in the London and Paris offices
- Top market remuneration: Fixed salary 80-95K€ + uncapped variable + BSPCE
- Benefits: gym, meal vouchers, extra holidays for new parents, etc.
RECRUITMENT PROCESS ELISE@DATARECRUTEMENT.FR :
- Exchange with Data recruitment: Apply on the website or send me an email
- Case study at home
- Interview with founders and debriefing case study (1h)
- Reference check
- Interview with the Team (2h) and Offer !
Founded in 2015, Data Recruitment is the headhunting firm for over 500 fast-growing tech companies. We select the best opportunities in SaaS, e-commerce, Deeptech, Big Data, IoT, Fintech, HRtech, Greentech, Medtech, Foodtech, ...Our specialists recruit talents :
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Consult our offers on https://datarecrutement.fr